Request an RMA

After having determined that the JLT unit must be repaired by a JLT service center, you submit your details here. JLT will respond with an RMA number and further instructions via email.

JLT:Care service agreement

Maximum uptime

Guaranteed turn-around time for repairs

Total coverage

Covers all failures, no questions asked

Simple handling

Worldwide pick-up and drop-off service

Easy managing

24/7 RMA registration and tracking

Predictable total cost

Fixed price, 3- or 5-year contract