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Request an RMA

After having determined that the JLT unit must be repaired by a JLT service center, you submit your details here.  JLT will respond with an RMA number and further instructions via email.

Request an RMA

Company details

Return address

If different from company address

Contact person

Description of fault


JLT:Care service agreement

Maximum uptime

Guaranteed turn-around time for repairs

Total coverage

Covers all failures, no questions asked

Simple handling

Worldwide pick-up and drop-off service

Easy managing

24/7 RMA registration and tracking

Predictable total cost

 Fixed price, 3- or 5-year contract